Return on Investment

Every business looks for a return on investment with any capital expenditure. Our solutions have provided our customers with many forms of cost savings. Listed below are some examples of how customers have found AWS products to pay for themselves.

Ticket Printing

• Increases accuracy due to elimination of unreadable, hand-written tickets
• Labor savings by eliminating manual data entry
• Improves audit capabilities by allowing easy retrieval of stored ticket data
• Improves customer service by providing accurate, easy to read tickets
• Provides accumulated job/tonnage totals on tickets
• Eliminates wasted time searching for missing tickets

Invoicing

• Improve cash flow by invoicing customers faster
• Carefully monitor customer accounts and credit management
• Export ticket data to third-party accounting systems

Reporting

• Monitor material inventories
• Accurate material tonnage reports
• Monitor truck haul and cycle times
• Increase customer service by automatically e-mailing reports to customers and/or management
• Process large amounts of data faster
• Improved truck routing based on real-time decisions

Interact also allows for integration with unattended data collection systems, radio frequency identification, remote printers, and many more optional interfaces (see options below).

AWS offers free live web demonstrations of our software and systems from your office. (We will instruct you how to log on to our system at the scheduled time.) In many cases, this is the first time a potential customer has an opportunity to interact with one of our professional support representatives. These web demonstrations are an excellent way for future customers to view most aspects of our software and systems. From setting up of accounts, products, orders, credit limits, etc., all the way to the weighing in and out of a truck, you will get to see it all.  Perhaps more importantly, you will have an opportunity to ask specific questions that are imperative to your project's success as they come to mind. We have found that these web demonstrations also tend to lower the overall project because we understand your needs before beginning the project.

We Write Our Own Code
Since we write our own code, we have extensive knowledge of our systems features and capabilities.  In those instances when a customer has a question that our support staff cannot answer immediately, our development staff is available to help resolve the issue.  We have found that the close relationship and proximity of our support and development staff within the same building provides our customers with the correct answers when they need them.  Perhaps more importantly, questions are answered from our support staff that follow the most logical method based upon the inner working of our software code.

Trivializing of Systems
Some in the industry attempt to trivialize scale data collection systems.  Based upon our experience, we realize that each customer runs their business a little bit differently from the next. Therefore, expert support and consultation is needed not only to answer customer questions after the sale but before the project is sold as well.  If we do our job correctly, our customers will come to us with more questions than problems.  We find it very common for our customers to request one thing and then through consultation find that there is a more efficient way to the same means.  Because we specialize in scale data collection systems and do not treat it as a side business, this level of service is possible.

Have you upgraded to Interact Version 5 yet?
If you are still running Interact Version 3 or Version 4, you are missing many new features and benefits.  Version 5 offers an updated Crystal Reporting Tool, new modules, expanded capabilities and much more. Please click on the printable brochure to learn more about Interact Version 5.  (Please note that Interact Version 3 will no longer be supported by AWS as of December 31, 2010.  Please click here to read our Revision 3 Support Termination Notice.)

Interact Computer Requirements
Click here to view the minimum hardware specifications required for Interact 5.3 to operate.

Interact Compatibility with Microsoft Windows Vista and Windows 7
AWS supports Interact Version 5 on Microsoft Windows Vista and Windows 7 Operating Systems.